FranchiseHelp is committed to safeguarding the privacy and personal information of all visitors, clients, and partners who interact with our website and services; by using our platform, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy; we may collect personal information such as names, contact details, company information, and communication records when users complete forms, request consultations, subscribe to updates, or engage with our services; additionally, we may automatically collect non-personal data such as IP addresses, browser types, cookies, device identifiers, and usage analytics to improve website performance and user experience; all data collected is processed lawfully, fairly, and transparently, and is used solely for purposes including service delivery, communication, client relationship management, marketing (where consent has been granted), analytics, and compliance with legal obligations; we never sell or rent user data, but we may share it with trusted third-party service providers who assist us in operating our business (e.g., hosting, CRM, email delivery, analytics, and payment processing) under strict confidentiality and data-protection agreements; we store personal data securely, apply appropriate technical and organisational safeguards, and retain information only as long as necessary to fulfil the purposes outlined or as required by law; users have the right to access, correct, update, or delete their personal data at any time, as well as the right to withdraw consent or object to certain processing activities by contacting us directly; our website may contain links to third-party sites not operated by us, and we are not responsible for their content or privacy practices; we also employ cookies and similar technologies to personalise experiences and measure engagement, and users can modify cookie settings via their browser preferences; for EU and UK residents, FranchiseHelp acts as a data controller in compliance with the GDPR, ensuring all processing activities have a lawful basis and cross-border data transfers are conducted using approved safeguards; for California residents, we adhere to the CCPA, providing transparency, access, and deletion rights regarding personal data; by continuing to use our services, you acknowledge that you have read and understood this policy and agree to its terms; any updates or revisions to this Privacy Policy will be posted on this page with an updated “Last Modified” date, and we encourage users to review it periodically to stay informed about how we protect and process personal data; for questions, requests, or concerns about our data practices, please contact our Data Protection Officer at privacy@franchisehelp.co.uk or by mail at FranchiseHelp, 12 The Wharf, 16 Bridge St., Birmingham, B1 2JS, United Kingdom.